Explore Our Services
Step by Step Guides
Using the Customer Portal
This guide is designed to walk you through the simple step-by-step process of submitting a case online. Through the portal, you can securely upload scans, prescriptions, photos, and supporting files while tracking your case from submission to delivery. Our digital workflow helps streamline communication, reduce turnaround times, and ensure every case is submitted with the details our team needs for accurate and efficient fabrication.
Follow the steps in the guide to learn how to quickly and confidently submit your cases through the portal.
Case Submission
This guide is designed to walk you through the simple step-by-step process of printing invoices and checking your tracking information through the customer portal. The portal allows you to quickly access, review, and print invoices for your records, making it easy to track billing and manage account documentation in one convenient location.
Follow the steps in this guide to learn how to efficiently locate and print your invoices and track your case during delivery through the portal.
Printing Invoices
This guide is designed to walk you through the simple step-by-step process of tracking your cases during the production process through the customer portal. The portal allows you to monitor your case status in real time, view updates throughout production, and stay informed from submission to delivery. This streamlined digital workflow helps improve communication, increase transparency, and keep you updated on the progress of every case.
Follow the steps in the guide to learn how to quickly and confidently track your cases through the portal.
Tracking Cases
This guide is designed to walk you through the simple step-by-step process of setting up Autopay through the customer portal. The portal allows you to securely save your payment information and automate future payments, helping you manage your account quickly, conveniently, and on time. Once enabled, AutoPay helps simplify account management so you can focus on what matters most, your patients and practice.
Follow the steps in this guide to learn how to enroll in Autopay through the portal.